Help centre

Questions, answered

Everything you need to know about investing with ExusHoldingsPro.

Getting started

4 questions
How do I fund my account?
Sign in, open "Fund account", choose a payment wallet, send the funds and upload your receipt. Our team confirms deposits quickly and you receive an official email as soon as your balance is credited.
What payment methods do you accept?
We currently accept Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and Binance Coin (BNB). Each payment method has its own wallet address displayed during the deposit process.
Is there a minimum deposit amount?
Yes. The minimum deposit varies by investment plan. Entry-level plans start at accessible minimums to allow new investors to experience the platform before committing larger amounts.
How do I create an account?
Click "Register" on the homepage, fill in your basic details, verify your email address, and you're ready to start investing. The entire process takes less than 2 minutes.

Investments & returns

4 questions
When do I receive my returns?
Every plan has a fixed term. At maturity the payout — plus your capital, where the plan includes capital back — is credited to your balance automatically and you are notified by email.
Can I have more than one active investment?
Yes. You can run as many plans in parallel as your balance allows, and track each one with a live countdown in your portfolio.
Are returns guaranteed?
Our returns are backed by a diversified portfolio of income-generating assets and trading strategies stress-tested across multiple market cycles. Returns are fixed and stated upfront.
What happens when my plan matures?
At maturity, your capital is automatically returned to your available balance along with your final earnings. No forms or requests needed — it happens automatically.

Withdrawals

3 questions
How long do withdrawals take?
Withdrawal requests are reviewed by our operations team and are typically dispatched within 24 hours of approval. The requested amount is placed on hold immediately so your balance always reflects reality.
How do I withdraw my funds?
Navigate to "Withdraw" in your dashboard, enter the amount, select your withdrawal method, and submit. Our team reviews and processes withdrawals promptly.
Are there withdrawal fees?
No. We do not charge withdrawal fees. The amount you request is the amount you receive.

Referral programme

3 questions
How does the referral programme work?
Share your personal referral link from the dashboard. When someone you invited makes a confirmed deposit, a commission is credited to your balance instantly and you are notified by email.
Is there a limit to how many people I can refer?
No limits. You can refer as many people as you like and earn commission on each confirmed deposit.
When is referral commission credited?
Commission is credited to your balance instantly once the referred person's deposit is confirmed by our operations team.

Security

3 questions
Is my money safe?
Credentials are stored with modern one-way hashing, sessions are protected against forgery, and no funds ever move without human review. Still, digital-asset investing carries market risk — never invest more than you can afford to commit.
How do you protect my data?
We use 256-bit SSL/TLS encryption, cold storage for the majority of digital assets, multi-signature authentication, and 24/7 security monitoring.
What if I forget my password?
Use the "Forgot password" link on the login page. You'll receive a secure reset link via email valid for one hour.

Still have questions?

Our support team is available 24/7 to help with anything you need. We typically respond within 2 hours.